How D&I Impacts Insurers’ Workforces, Products and Risks

Find out from our newest cross-media series, How D&I Impacts Insurers’ Workforces, Products and Risks, what insurers and industry experts have to say about building a diverse and inclusive workforce, how to serve a diverse and inclusive customer base and about how advancing technology exposes insurers to bias risk.


Advancing Tech Exposes Insurers to Bias Risk

Insurers increasingly rely on tools such as data, analytics, algorithms and machine learning, which are coming under increased scrutiny for possibly introducing unintended bias. Privacy, technology and regulatory experts examine where those exposures may be occurring, how they can be prevented and the implications for insurers that depend on these tools.

Participants

Doug Ommen

Doug Ommen
Commissioner, Iowa Insurance, and Chair,
NAIC’s Big Data Working Group

Jake Appel

Jake Appel
Chief Strategist,
ORCAA Risk

Nick Frank

Nick Frank
Partner,
Simon-Kucher & Partners


How Insurers Are Profiting by Serving a Diverse and Inclusive Customer Base

Some insurers are meeting demographic and societal changes with new products and services designed to serve specialized communities and unique needs. Insurers and strategists examine how social change is driving insurance opportunity.

Participants

Patti Griffin

Patti Griffin
Board Member,
One Inc and Jewelers Mutual Group

Dianne Green

Dianne Greene
Global Head of Inclusion, Diversity & Belonging,
Verisk Analytics

D?Juan Hopewell

D’Juan Hopewell
Co-Founder,
InsureBlack


Best Practices for Building a Diverse and Inclusive Insurance Workforce

As companies and organizations come under increased scrutiny, some insurers have taken the lead in developing heterogeneous workforces. Building a rich, multi-background workforce takes creativity, hustle and commitment. Insurers and workplace experts examine real-world strategies and tactics for building the insurance workplace that embraces today’s rapidly changing workforce.

Participants

Laura Boylan

Laura Boylan
Senior Vice President of Human Resources,
Philadelphia Insurance Companies

Kesa Edwards

Kesa Edwards
Enterprise Diversity & Inclusion Business Partner,
Farmers Insurance

Vicki Walia

Vicki Walia
Chief Talent & Capability Officer,
Prudential Financial